Refund policy
Return & Refund Policy — No Bullsh*t Club
Last updated: [August 11, 2026]
Returns
We want you to be happy with your order. If you're not fully satisfied, you may return unworn, unwashed items in their original condition within 30 days of delivery for a refund or exchange.
To be eligible for a return, your item must be:
- Unused, unworn, and unwashed
- In the original packaging with tags attached (if applicable)
- Accompanied by proof of purchase (order number or receipt)
Non-returnable items: [e.g. final sale items, gift cards, undergarments — customize as needed]
How to Start a Return
- Email us at [nobullshtclub@gmail.com] with your order number and the item(s) you'd like to return.
- We'll send you return instructions and, if applicable, a return shipping label.
- Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund.
Refunds
Once your return is received and inspected, we will send an email to notify you of the status. If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note: your bank or credit card provider may take additional time to post the refund to your account.
Return Shipping Costs
- If the return is due to our error (wrong item, defective product), we'll cover return shipping.
- If the return is due to a change of mind or wrong size, the customer is responsible for return shipping costs.
Exchanges
Need a different size or color? Contact us at [nobullshtclub@gmail.com] and we'll help you exchange the item, subject to availability.
Damaged or Defective Items
If you received a damaged or defective item, contact us within 7 days of delivery at [nobullshtclub@gmail.com] with photos of the issue. We'll arrange a replacement or full refund at no cost to you.
Late or Missing Refunds
If you haven't received a refund yet:
- Check your bank account again.
- Contact your credit card company — it may take some time before your refund is officially posted.
- Contact your bank — there is often processing time before a refund is posted.
- If you've done this and still have not received your refund, contact us at [nobullshtclub@gmail.com].
Contact Us
Questions about your return? Reach out at [nobullshtclub@gmail.com].